TUTTI FRUTTI ASBL PRIVACY POLICY
Information gathering
We collect information when you register with our non-profit organization to take part in our activities: school registrations (nursery and primary), extracurricular workshops and holiday camps (“stages”).
The information collected includes your name, your e-mail address as well as any information useful for carrying out the activities that we organize and which relate to our association.
Use of information
All the information we collect from you can be used to:
- contact you by email
- inform you of the activities offered by our non-profit organization, in keeping with your interests.
Confidentiality
We are the sole owners of the information collected. Your personal information will not, under any circumstances, be sold, exchanged, transferred or given to a third party, without your consent.
Disclosure to third parties
We do not sell, exchange or transfer your personally identifiable information to third parties.
Protection of information
We implement a variety of security measures to keep our beneficiaries safe.
The computers and servers used to store identifiable personal data as well as any paper document containing it are kept in a secure environment.
Data retention
At the end of the service we provide for you, your data will be kept for a maximum of 6 months in any situation where a legal retention period is not imposed.
Right of opposition
If you wish to object to the use of your personal data for the communication of information relating to the activities offered by our non-profit organization in connection with your request, you can let us know at any time.
The same applies if you no longer wish to receive communication by email.
Consent
By using our services, you agree to our privacy policy.
ASBL TUTTI FRUTTI GENERAL SALES CONDITIONS
General conditions of e-commerce sale
These conditions of sale are concluded on the one hand by the ASBL TUTTI FRUTTI whose registered office is located at Rue de la Victoire 204, 1060 Saint-Gilles, under the company number 0475.325.932 hereinafter referred to as “TUTTI FRUTTI ” and managing the Homepage Home – Tutti Frutti (tutti-frutti.be)and, on the other hand, by any natural or legal person wishing to make a purchase via the Homepage Home – Tutti Frutti (tutti-frutti.be) hereinafter referred to as “the buyer”.
Article 1. Object
These conditions of sale aim to define the contractual relationship between TUTTI FRUTTI and the buyer and the conditions applicable to any purchase made through the websiteHome Tutti Frutti (tutti-frutti.be).
The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read before placing his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the Homepage Home – Tutti Frutti (tutti-frutti.be) ) is not directly related to his professional activity and is limited to strictly personal and personal use. ” on the other hand to have full legal capacity, allowing the buyer to engage under these general conditions of sale.
The ASBL TUTTI FRUTTI retains the possibility of modifying the conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in effect on the date of the order by the buyer.
Article 2. Products
The products offered are those which appear on the Homepage Home – Tutti Frutti (tutti-frutti.be) of the ASBL TUTTI FRUTTI, while stocks last.
The ASBL TUTTI FRUTTI reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description showing its main technical characteristics.. The photographs are as accurate as possible but do not bind the seller in any way. The sale of products presented on the Homepage Home – Tutti Frutti (tutti-frutti.be) is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
Article 3. Prices
The prices which appear on the product sheets of the internet catalog and are prices in Euros (€) all taxes included.
The ASBL TUTTI FRUTTI reserves the right to modify its prices at any time, with the understanding, however, that the prices which appear in the catalog on the day of the order will be the only one applicable to the buyer.
Article 4. Order and payment terms
Before any order, the buyer must create an account on the HomepageHome – Tutti Frutti (tutti-frutti.be).
At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The ASBL TUTTI FRUTTI offers the buyer to order and pay for its products in several stages, with 4 payment options to choose from:
– Payment by bank transfer : the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one.
Shipping costs are a flat rate (€ 5.50), as well as the name of the carrier, are at the buyer’s expense. The buyer then chooses the payment method of his choice: “Payment by transfer”. Finally, the last step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the “Confirm my order” button. This last click forms the final conclusion of the contract.
Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and begin the processing of his order, the buyer must contact his bank in order to make the transfer of the amount corresponding to his order, to the bank account of ASBL TUTTI FRUTTI, whose contact details are communicated to the buyer. Upon reception of the transfer, the order will be processed and the buyer will be informed by email. The ASBL TUTTI FRUTTI will ship the products no earlier than 2 working days after reception of the transfer corresponding to the order, subject to as long as supplies last.
– Secure payment by Paypal or credit card (Maestro, Visa, Mastercard): the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one.
Subsequently, the buyer chooses the payment method of his choice: “Payment by Paypal”. The next step is to check all the information, read and accept the general conditions of sale by checking the corresponding box. The buyer is then invited to validate their order by clicking on the “Confirm my order” button.
Finally, the buyer is redirected to the secure PAYPAL interface in order to securely fill in his Paypal account or personal credit card references. If the payment is accepted, the order is registered and the contract definitively formed.
Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The confirmation of an order implies acceptance of these conditions of sale, the recognition of ha je ving full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction.
If the buyer has an e-mail address and if he has entered it on his order form, the ASBL TUTTI FRUTTI will send him confirmation of the registration of his order by email.
If the buyer wishes to contact the ASBL TUTTI FRUTTI, he can do so either by mail to the following address: TUTTI FRUTTI, Rue de la Victoire 204, 1060 Saint-Gilles, by email at the following address: info@tutti-frutti.be or by phone on 02 538 37 43.
– Cash payment:
This operation takes place on the premises of TUTTI FRUTTI, Rue de la Victoire 204, 1060 Saint-Gilles.
Article 5. Retention of title
The ASBL TUTTI FRUTTI retains full and entire ownership of the products sold until the fee has been fully collected, in principal, costs and taxes included.
Article 6. Withdrawal
Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.
Article 7. Delivery
Deliveries are made to the address indicated on the order form, which can only be in the agreed geographic area. Orders are made by The Transporter “DHL”, delivery service with tracking, delivery without signature. Delivery times are only indicative ; if these exceed fifteen days from the order, the sales contract may be terminated and the buyer reimbursed. The ASBL TUTTI FRUTTI may provide the buyer with the tracking number of his package by email. The buyer’s order is delivered to their home by their postman. If the buyer is absent, he will receive a failed delivery notice from their postman, which allows them to collect the products ordered at the nearest post office, during a period indicated by the postal services.
Transport risks are the responsibility of the purchaser from the moment the items leave the premises of the ASBL TUTTI FRUTTI. The buyer is required to check the state of the packaging of the goods and their contents upon delivery, and this in the presence of the postal employee or the delivery person.
In the event of damage during transport, any protestation must be made to the carrier within three days of delivery.
Article 8. Guarantee
All products supplied by the ASBL TUTTI FRUTTI benefit from the legal guarantee.
In the event of non-compliance of a product sold, it may be returned to the ASBL TUTTI FRUTTI which will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: TUTTI FRUTTI, Rue de la Victoire 204, 1060 Saint-Gilles, within fifteen days of delivery.
Article 9. Liability
The ASBL TUTTI FRUTTI, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet, such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.
Article 10. Intellectual property
All elements of the Homepage Home – Tutti Frutti (tutti-frutti.be) are and remain the intellectual and exclusive property of the ASBL TUTTI FRUTTI. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.
Article 11. Personal data
The ASBL TUTTI FRUTTI undertakes to preserve the confidentiality of the information provided by the purchaser, transmitted for the use of certain services.
As such, the user has the right to access, modify and delete information concerning them. They can request it at any time by mail to the following address: TUTTI FRUTTI, Rue de la Victoire 204, 1060 Saint-Gilles.
Article 12. Settlement of disputes
These distance selling conditions are subject to Belgian law. For all disputes or litigation, the competent court will be that of the French-speaking Business Court of Brussels.